Frequently Asked Questions
Everything you need to know about Woodbird. shipping, returns, and style.
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Shipping times vary by location, but most domestic orders arrive within 3-5 business days, while international shipping can take 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a return label and choose between a full refund or a size exchange.
How do I ensure I choose the right size?
Every product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna in select regions.
Where are Woodbird. products manufactured?
We pride ourselves on ethical production. Our garments are primarily manufactured in Europe and Asia, where we partner with factories that adhere to strict fair labor practices and environmental standards.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.